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RV Service You Can Trust


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Our mission has been and remains the same –  to treat all customers and their families as our own family.  We aim to promote the RV lifestyle, encouraging family fun and time together.  We know that things can happen to RVs that require technical attention, and we are here for you so that you can get back on the road enjoying family and friends.       
We are proud to offer FULL CHASSIS SERVICE!  We can service and maintain needs such as Lube-Oil-Filter service, transmission, brake systems, cooling systems, generator service, dash air conditioning, suspension, electrical, exhaust system repair, belts and hoses, and more! We have the ability to do intensive repairs such as roof replacements, flooring repairs and upgrades – from carpet to tile to wood to vinyl. We offer and install accessories, such as awning upgrades, audio/video upgrades, interior-exterior LED lighting, solar packages, inverters - battery combiners, battery systems, tank monitoring system upgrades, and more. We also offer pre-purchase inspections for peace of mind when looking at purchasing a recreational vehicle from a private party or another dealer. 


THE SERVICE TEAM: We are equally as proud to have a service crew that brings literally decades of experience to work every day –  we’re talking over 150 years if you combine each service technician’s years of hands-on RV repair experience.  That translates into an accurate and timely diagnosis and repair of just about anything that your RV may need.  Our experienced team gets your RV in and out of the shop as quickly as possible so that you can get out there enjoy the lifestyle that RVing brings.   

Service Manager, Shane Prom


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Shane Prom, Service Manager – Shane was our #1 draft pick when we opened 10 years ago.  We rely on Shane’s expertise every day, and he never disappoints.  He has been in the RV technical field for 30 years.  He has an excellent reputation, which will translate into excellent service for you and your RV’s needs.  Shane enjoys hunting, fishing, camping, and sports when he’s away from work.  

Service Technician, Des Smith


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Des Smith, Technician – Just like Shane and TK, Des brings a wealth of RV repair experience to the team at RV Sales of Oregon.  He has been in the business for almost 40 years, helping customers with their issues and getting them back on the road as soon as possible.  His expertise in solving technical issues is top notch, and we are lucky to have him aboard.  When he’s away from the shop, Des enjoys fishing and hunting.  

Parts Specialist, Shelly Miller


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Shelly Miller, Parts Specialist  – Shelly does an excellent job of getting our RV’s thoroughly cleaned and helps in the general preparation and organization of our inventory.  She not only goes through and cleans when coaches arrive on the lot, but she then regularly checks them and goes through them to make sure they are still clean and ready to show!  In her free time, Shelly and her husband spend lots of time with family and they like to camp whenever they can.

Service Writer, Terry Kraatz


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Terry Kraatz, Service Writer – Terry (TK) is the person who will get your RV scheduled for service.  With 36 years of experience under his belt, TK will talk with you to get to the bottom of technical issues with your RV and get you scheduled as soon as possible.  He'll also be the one to show you the in's and out's of your RV purchase on the day you take it away! When he’s away from work, TK enjoys the outdoors and loves to cook and barbecue.  

Service Technician, Mark Langan


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Mark Langan, Service Technician – With the expansion of our service center, we can now service chassis, and Mark is the man for the job.  In his words, “underneath the coach getting dirty is where you’ll find me.”  Mark has been diagnosing and servicing all things chassis for 30 years, and we’re thrilled that he has brought his expertise to RV Sales of Oregon.  When Mark isn’t under a coach, he enjoys 4 wheeling in his sandrail, hunting, and spending time with his kids.  

Sales & Service Support, Jeremy Roche


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Jeremy Roche, Service Technician – Jeremy is our "Mr. Utility."  We rely on Jeremy to manage the grounds of our property, be responsible for how the motorhomes and towables are presented, keep the inventory looking it's very best for delivery to customers - basically, he's there for whatever we need, and we are so thankful for that.  He has years of extensive experience in the aircraft field which only enhances his contribution here.  Jeremy enjoys all things outdoors, and hunting, fishing, and camping is where you will find him when he’s away from work.   

Service Technician, Randy Ferguson


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Service Technician, Randy Ferguson - To say we are happy to have Randy aboard our service team would be a huge understatement.  This master certified technician truly knows RVs top to bottom, inside and out, front to back, and all that is between!  He brings over 35 years to the industry.  You can feel comfortable and confident that any RV issues are being handled with skill and precision.  Randy enjoys camping, fishing, and working on his truck when he's away from work.  

Service Technician, Dennis Gray


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Service Technician, Dennis Gray - 

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